Billing and Payment Information
Usage Alert Text Service
Southern Linc provides Usage Alert Text Service for our customers who have text messaging provisioned on one of our currently offered service plans. This service sends you a text alert when you have used 75% of the cell or Push To Talk minutes, text messages and data included in your monthly plan. And, you'll receive a second text message notifying when you have exceeded the usage included in your plan.
Usage Alert Text Service is designed to help you be more aware of your usage and to help you avoid costly overages on your bill. If you have questions about the service, please contact our Customer Solution team.
Bill Payment Options
You have choices when it comes to the most convenient way to pay your Southern Linc phone bill. You can pay online, by phone, in person or by mail. You can even set up an auto payment to make your monthly payment effortless.
You can pay your bill online with a credit card, debit card or by ACH through our partner, Bill Matrix. A $3.50 processing fee is charged for payments up to $600. You can skip the fee by paying through the Southern Linc SelfCare portal at https://mylinc.southernlinc.com. A separate ID and password are required for the SelfCare portal.
View your bill statement, pay your bill and make changes to your account through the SelfCare Portal. Contact Customer Solutions to obtain your SelfCare ID. The first time you visit the portal, select “Forgot Password” to create a password for your account.
Pay by Mail
To make sure your checks are processed quickly and your billing records stay accurate and up-to-date, just follow these simple steps when paying by mail:
- Write your account number on the memo line of your check
- Include the payment slip with your check
- Please do not use staples or paper clips
- Use the envelope provided
- Do not mail cash
Send payments to
P.O. BOX 931581
ATLANTA GA 31193-1581